您好,能详细说明下您的问题吗?是什么数据没有,是否能提供相关截图等信息?

安卓那边使用同样的key就可以收到统计信息,但iOS就不行,我又重新申请了一个应用就可以收到统计,但是用公司提供的就不行

你好,iOS 跟踪统计应用的打开情况,需要在 AppDelegate 文件的application:didFinishLaunchingWithOptions: 方法中添加下列代码:

[AVAnalytics trackAppOpenedWithLaunchOptions:launchOptions];

请检查一下是否添加过上述代码。

如果仍然没有统计数据,可以将应用启动的 curl 日志粘贴在下面我们这边一起看一下是什么原因。
开启调试日志的方法:

// 放在 SDK 初始化语句 [AVOSCloud setApplicationId:] 后面,只需要调用一次即可
[AVOSCloud setAllLogsEnabled:YES];

------ BEGIN LeanCloud REST Request -------
path: /1.1/stats/collect
curl: curl -i -k -X POST -d '{"device":{"resolution":"750 x 1334","carrier":"中国联通","iid":"KxwjpDSTB2iLC3Wp4I0wnheH06L57SiY","access":"WWAN","app_version":"1.0.7","sdk_version":"v7.3.1","channel":"App Store","os":"iOS","package_name":"com.lakala.avos.qcodeapp","display_name":"QAPP","language":"zh-Hans-CN","sv":"1.0.7.1","device_id":"488AE260-C567-4EA5-A748-5D664B2B29E7","is_jailbroken":false,"os_version":"11.2.6","timezone":"8","device_model":"iPhone7,2"},"events":{"event":[{"ts":1521629042301.4941,"sessionId":"u6hXMgf8HXZbBzSLNxc0cC0ObiEy0QHh","du":0,"name":"!AV!AppOpen","tag":"!AV!AppOpen"},{"tag":"appLaunch","ts":1521629042347.238,"sessionId":"u6hXMgf8HXZbBzSLNxc0cC0ObiEy0QHh","du":0,"attributes":{"label":"appLaunch","mobile":"","desc":"","origin":""},"name":"appLaunch"},{"tag":"requestDuration","ts":1521629045208.3909,"sessionId":"u6hXMgf8HXZbBzSLNxc0cC0ObiEy0QHh","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.320000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/user\/refresh"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521629045455.812,"sessionId":"u6hXMgf8HXZbBzSLNxc0cC0ObiEy0QHh","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.248000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/merchant\/first"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521629045649.6812,"sessionId":"u6hXMgf8HXZbBzSLNxc0cC0ObiEy0QHh","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.194000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/appupgrade"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521629045809.4658,"sessionId":"u6hXMgf8HXZbBzSLNxc0cC0ObiEy0QHh","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.298000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/commons\/advertisement?layout=homePage"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521629045895.0149,"sessionId":"u6hXMgf8HXZbBzSLNxc0cC0ObiEy0QHh","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.368000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/merchant\/first"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521629046024.197,"sessionId":"u6hXMgf8HXZbBzSLNxc0cC0ObiEy0QHh","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.130000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/trade\/tradeSummaryQuery"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521629046241.939,"sessionId":"u6hXMgf8HXZbBzSLNxc0cC0ObiEy0QHh","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.349000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/trade\/tradeQuery"},"name":"requestDuration"}],"launch":{"date":1521629042299.8809,"sessionId":"u6hXMgf8HXZbBzSLNxc0cC0ObiEy0QHh"},"terminate":{"activities":[{"name":"LKLLaunchViewController","ts":1521629042862.6379,"du":2583},{"name":"LKLHomeViewController","ts":1521629045533.364,"du":2682}],"sessionId":"u6hXMgf8HXZbBzSLNxc0cC0ObiEy0QHh","duration":5338}}}' --compressed -H 'Accept: application/json' -H 'Content-Type: application/json; charset=utf-8' -H 'Accept-Encoding: gzip' -H 'Accept-Language: zh-Hans-CN;q=1' -H 'User-Agent: AVOS Cloud iOS-v7.3.1 SDK' -H 'X-LC-Id: svrmaacQALvJ62yRBfaAYg8J-gzGzoHsz' -H 'X-LC-Prod: 1' "http://10.5.31.10:8182/1.1/stats/collect"
------ END --------------------------------

2018-03-27 14:12:28.937747+0800 QAPP[16255:4328248] [DYMTLInitPlatform] platform initialization successful


/ / ___ _ _____ / ____/ / __ ______/ /
/ / / _ \/ __ `/ __ \ / / / / __ \/ / / / __ /
/ /___/ _/ // / / / / / /___/ / /_/ / /_/ / /_/ /
/___/_/_,/_/ /_/ _/_/_/_,/_,/

appid: Nx3UcKdTlYAy6Jii1qFXj05A-gzGzoHsz
2018-03-27 14:12:29.928867+0800 QAPP[16255:4328215] -[LKLAppDelegate registerForRemoteNotification]blockinvoke_3
line:276



2018-03-27 14:12:29.929614+0800 QAPP[16255:4328215] 已授权
2018-03-27 14:12:29.930098+0800 QAPP[16255:4328215] 授权成功
resolution: 750 x 1334
carrier: 中国联通
iid: KxwjpDSTB2iLC3Wp4I0wnheH06L57SiY
access:
app_version: 1.1.7
sdk_version: v7.3.1
os: iOS
package_name: com.lakala.avos.qcodeapp
display_name: QAPP
language: zh-Hans-CN
sv: 1.1.7.1
device_id: 488AE260-C567-4EA5-A748-5D664B2B29E7
is_jailbroken: 0
os_version: 11.2.6
timezone: 8
device_model: iPhone7,2


2018-03-27 14:12:29.985864+0800 QAPP[16255:4328003] [DEBUG] -[AVPaasClient performRequest:success:failure:wait:] [Line 610]

请问这是全部的日志信息了吗?

能麻烦您粘贴一下程序运行后的全部的日志打印信息吗?

------ BEGIN LeanCloud REST Request -------
path: /1.1/stats/collect
curl: curl -i -k -X POST -d '{"device":{"resolution":"750 x 1334","carrier":"中国联通","iid":"KxwjpDSTB2iLC3Wp4I0wnheH06L57SiY","access":"WWAN","app_version":"1.0.7","sdk_version":"v7.3.1","channel":"App Store","os":"iOS","package_name":"com.lakala.avos.qcodeapp","display_name":"QAPP","language":"zh-Hans-CN","sv":"1.0.7.1","device_id":"488AE260-C567-4EA5-A748-5D664B2B29E7","is_jailbroken":false,"os_version":"11.2.6","timezone":"8","device_model":"iPhone7,2"},"events":{"event":[],"launch":{"date":1521630479950.6431,"sessionId":"p6xNBtmi8Rgu7kfXt617jMS1abynhbTb"},"terminate":{"activities":[],"sessionId":"p6xNBtmi8Rgu7kfXt617jMS1abynhbTb","duration":386007}}}' --compressed -H 'Accept: application/json' -H 'Content-Type: application/json; charset=utf-8' -H 'Accept-Encoding: gzip' -H 'Accept-Language: zh-Hans-CN;q=1' -H 'User-Agent: AVOS Cloud iOS-v7.3.1 SDK' -H 'X-LC-Id: svrmaacQALvJ62yRBfaAYg8J-gzGzoHsz' -H 'X-LC-Prod: 1' "http://10.5.31.10:8182/1.1/stats/collect"
------ END --------------------------------
2018-03-27 15:55:01.534955+0800 QAPP[16464:4375719] [DEBUG] -[AVPaasClient performRequest:success:failure:wait:] [Line 610]

------ BEGIN LeanCloud REST Request -------
path: /1.1/stats/collect
curl: curl -i -k -X POST -d '{"device":{"resolution":"750 x 1334","carrier":"中国联通","iid":"KxwjpDSTB2iLC3Wp4I0wnheH06L57SiY","access":"WWAN","app_version":"1.0.7","sdk_version":"v7.3.1","channel":"App Store","os":"iOS","package_name":"com.lakala.avos.qcodeapp","display_name":"QAPP","language":"zh-Hans-CN","sv":"1.0.7.1","device_id":"488AE260-C567-4EA5-A748-5D664B2B29E7","is_jailbroken":false,"os_version":"11.2.6","timezone":"8","device_model":"iPhone7,2"},"events":{"event":[{"ts":1521630883738.7939,"sessionId":"4D7eX9ykssC9FjOO7u5ms5vqOx3UFhUd","du":0,"name":"!AV!AppOpen","tag":"!AV!AppOpen"},{"tag":"appLaunch","ts":1521630883773.6711,"sessionId":"4D7eX9ykssC9FjOO7u5ms5vqOx3UFhUd","du":0,"attributes":{"label":"appLaunch","mobile":"","desc":"","origin":""},"name":"appLaunch"},{"tag":"requestDuration","ts":1521630887231.688,"sessionId":"4D7eX9ykssC9FjOO7u5ms5vqOx3UFhUd","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.790000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/user\/refresh"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521630887489.8228,"sessionId":"4D7eX9ykssC9FjOO7u5ms5vqOx3UFhUd","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.259000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/merchant\/first"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521630887747.7451,"sessionId":"4D7eX9ykssC9FjOO7u5ms5vqOx3UFhUd","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.259000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/appupgrade"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521630887954.627,"sessionId":"4D7eX9ykssC9FjOO7u5ms5vqOx3UFhUd","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.374000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/commons\/advertisement?layout=homePage"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521630888064.082,"sessionId":"4D7eX9ykssC9FjOO7u5ms5vqOx3UFhUd","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.459000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/merchant\/first"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521630888218.957,"sessionId":"4D7eX9ykssC9FjOO7u5ms5vqOx3UFhUd","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.155000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/trade\/tradeSummaryQuery"},"name":"requestDuration"},{"tag":"requestDuration","ts":1521630888457.9722,"sessionId":"4D7eX9ykssC9FjOO7u5ms5vqOx3UFhUd","du":0,"attributes":{"status":0,"mobile":"","totalTime":"0.396000","url":"https:\/\/qcode.lakala.com:9442\/qcode\/api\/qr\/trade\/tradeQuery"},"name":"requestDuration"}],"launch":{"date":1521630883735.999,"sessionId":"4D7eX9ykssC9FjOO7u5ms5vqOx3UFhUd"},"terminate":{"activities":[{"name":"LKLLaunchViewController","ts":1521630884393.376,"du":2999},{"name":"LKLHomeViewController","ts":1521630887613.6289,"du":20863}],"sessionId":"4D7eX9ykssC9FjOO7u5ms5vqOx3UFhUd","duration":23979}}}' --compressed -H 'Accept: application/json' -H 'Content-Type: application/json; charset=utf-8' -H 'Accept-Encoding: gzip' -H 'Accept-Language: zh-Hans-CN;q=1' -H 'User-Agent: AVOS Cloud iOS-v7.3.1 SDK' -H 'X-LC-Id: svrmaacQALvJ62yRBfaAYg8J-gzGzoHsz' -H 'X-LC-Prod: 1' "http://10.5.31.10:8182/1.1/stats/collect"
------ END --------------------------------
2018-03-27 15:55:01.540479+0800 QAPP[16464:4375719] [DEBUG] -[AVPaasClient performRequest:success:failure:wait:] [Line 610]

------ BEGIN LeanCloud REST Response ------
path: /1.1/stats/collect
cost: 10059.761ms
response: Error Domain=NSURLErrorDomain Code=-1001 "请求超时。" UserInfo={NSUnderlyingError=0x10803eaf0 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, NSErrorFailingURLStringKey=http://10.5.31.10:8182/1.1/stats/collect, NSErrorFailingURLKey=http://10.5.31.10:8182/1.1/stats/collect, _kCFStreamErrorDomainKey=4, _kCFStreamEr2018-03-27 15:55:11.390423+0800 QAPP[16464:4375975] Task <81267BFA-FD68-431E-B9FF-79C27E77A20E>.<2> HTTP load failed (error code: -999 [1:89])
2018-03-27 15:55:11.391204+0800 QAPP[16464:4375975] Task <5D5ABA0A-8AF0-4A04-B2BC-0026B474278E>.<3> HTTP load failed (error code: -999 [1:89])
2018-03-27 15:55:11.392806+0800 QAPP[16464:4375975] Task .<4> HTTP load failed (error code: -999 [1:89])
rorCodeKey=-2102, NSLocalizedDescription=请求超时。}
------ END --------------------------------

能麻烦您上传一份复现问题的 Demo 吗?

不行啊,是封装在项目框架里面的

上传一个简单的 Demo 即可。只要能复现这个问题,打印出上述日志就行。

我们这边无法复现您的问题,所以希望能提供复现的现场来看一下原因。